Privacy policy

Privacy Policy

Effective date: March 15, 2026

This Privacy Policy explains how Vitalyn Labs Inc. (operating as Benemio) collects, uses, stores, and protects your personal information when you visit benemio.com or purchase our products.

Who we are

Vitalyn Labs Inc., operating as Benemio 17 Greenbriar Rd, North York, Ontario, Canada M2K 0G7 contact@benemio.com (510) 751-0101 Ontario Business Number: 758363162

What information we collect

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed by our payment provider; we do not store card details)
  • Order history and purchase behavior
  • Device and browsing data (via cookies and analytics tools)
  • Communications you send us directly

How we use your information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Handle customer service inquiries
  • Improve our website and product offerings
  • Send marketing communications where you have given consent
  • Comply with legal and regulatory obligations

California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at contact@benemio.com.

Your rights

Regardless of your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at contact@benemio.com. We will respond within 30 days.

Cookies

We use cookies and similar tracking technologies to operate our website, understand how it is used, and support marketing. You can manage cookie preferences through your browser settings or via the cookie banner displayed on your first visit.

Third-party service providers

We work with trusted third parties to operate our business. These may include:

  • Shopify (ecommerce platform and data infrastructure)
  • Payment processors (such as Shopify Payments or PayPal)
  • Fulfillment and shipping partners
  • Email marketing platforms
  • Analytics providers

These providers access and process personal data only as necessary to perform services on our behalf and are bound by their own privacy and data security obligations. Because our services are hosted by Shopify, Shopify also collects and processes certain information about your access to and use of our website in order to provide and improve our services.

International data transfers

Your personal data may be transferred to and processed in countries other than your own, including the United States and Canada. We take reasonable steps to ensure your data is handled securely regardless of where it is processed.

Data retention

We retain your personal data for as long as necessary to fulfill orders, maintain accurate business records, and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

Marketing communications

We will only send you marketing emails if you have opted in at the point of purchase or account creation. You can unsubscribe at any time via the link in any marketing email or by contacting us at contact@benemio.com.

Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption. Payment data is handled exclusively by PCI DSS-compliant processors.

Changes to this policy

We may update this Privacy Policy periodically. The current version will always be available at this URL with the effective date clearly noted.

Contact and data inquiries

Vitalyn Labs Inc., operating as Benemio 17 Greenbriar Rd, North York, Ontario, Canada M2K 0G7 contact@benemio.com (510) 751-0101 Ontario Business Number: 758363162